Help and support

Email support@centrelivraison.com. Tell us the phone number your account uses and, for a parcel, its code (it starts with #). We answer by email within two working days.

In the app: Profile → Help writes the email for you, with the parcel's code already filled in.

In the app, a parcel, an offer or a person can be reported from its page with « Report ». Our team reviews every report within 24 hours; content that breaches the terms of use is removed.

You can also block a user from the same place: you will no longer see each other's parcels or offers.

• Forgotten password: on the sign-in screen, « Forgot your password? » sends a code to your number on WhatsApp.
• Deleting your account: Profile → Delete my account. The page « Delete my account » explains what is erased and what is kept.
• Your data: the privacy policy says what we collect and why.

MAROC HUB DIGITAL SARL AU — 2 Rue Essanaoubar, 4th floor, Apt 12, Casablanca, Morocco.

Delivery Center is a marketplace: it is not a carrier and handles no payment. The sender and the courier agree on the price, and cash changes hands between them.